Work With the Best

Carol Kelly

Senior Vice President
Cell: 617.835.5008

Carol Kelly has been part of the Cambridge real estate community since 1981, spending the past 34 years at Hammond Real Estate and now is a Senior Vice President at Compass. Raised on Greater Boston’s North Shore and a Cambridge resident since 1980, Carol retains strong family and friendship roots in the area. After graduating from Mount Holyoke College with a liberal arts degree, Carol spent four years in the retail industry before turning to real estate. She is the Executive Head of Development for the Cambridge Community of Realtors, a former President of the Cambridge Council of Realtors, and the Treasurer of a foundation at the Harvard Medical School and Boston University’s School of Medicine. Her son Christopher grew up in Cambridge and attended Belmont Day School and Buckingham, Browne & Nichols School. He now lives in Los Angeles. When not assisting clients, Carol enjoys skiing, power walking, yoga, movies, and reading. She is also an avid techie and speaks both French and German.

Rachel Miller

Licensed Realtor
Cell: 585.645.8864

Rachel's introduction to real estate started at 18 years old with an eye for interior design and an internship at a real estate firm which later translated to becoming a licensed Realtor. She first joined Century 21 as a counterpart to her top-producing Aunt, Anne Mahon. She then joined Hammond to centralize her business in Cambridge, MA where she met Carol Kelly. Now, Rachel joins Compass as part of The Carol Kelly Team.

Her passion is collaborating with buyers and sellers based on their individual needs, goals and budgeting while remaining patient and steadfast throughout the entire process.

Rachel's extensive background in private aviation charter enables her to quickly and patiently negotiate under pressure for the best real time outcome for her clients.

Her personable, knowledgeable, and earnest approach is greatly appreciated by her clients and she always keeps their goals in mind during each transaction. Rachel resides in Cambridge and enjoys playing volleyball or scouring for antiques around Harvard Square.

Shannah Hall Franckum

Residential and Commercial Sales
Cell: 617.686.9996

Shannah brings 25 years of being a top performing real estate broker in Cambridge, Somerville and the surrounding communities in both sales and leasing of residential and commercial properties. Formerly with Hammond Real Estate for over ten years, Shannah is delighted to now be part of Compass real estate and the Carol Kelly Team.

Prior to Hammond Real Estate, Shannah was Vice President and Director of Leasing for Cambridge Development and Investment Associates, and successfully leased the 220,000 square foot Porter Exchange retail/office mall in Porter Square, Cambridge which was formerly the Sears Roebuck building.

Shannah loves real estate and truly enjoys the very exciting and rewarding process of helping people through the entire process, whether you’re a buyer looking to find the home of your dreams, or a seller interested in selling your home. She is known for guiding sellers on how to present their home in its best possible light to ensure the highest possible return.

She and her husband own commercial and residential properties in Cambridge, Somerville, Arlington and Belmont.

Shannah’s passions include skiing, sailing, horseback riding and early morning walks at sunrise. She treasures her time with her family and particularly their summers in Montauk and Little Compton, Rhode Island.

Zarya Miranda

Executive Assistant & Licensed Salesperson
Cell: 617.953.5969

Zarya is a native Cantabrigian with a passion for real estate and design. Zarya’s interest for real estate was first realized when she interned for her family’s interior design firm, Melissa Miranda Interior Design. Responsible for many duties, it was here, as well, that she garnered her multitasking, organizational, and technology skills.

While at Cambridge Rindge and Latin School, she creatively combined her love of fashion with her desire of philanthropic work by heading up the Sisters on the Runway Club, a student-run organization to raise money and awareness about the perils of domestic violence.

Mature and accomplished beyond her years, Zarya is the recipient of the Unsung Hero Award, the Green Door Award, City of Cambridge Recognition Award and the City of Cambridge Scholarship. She is currently enrolled at University of Massachusetts, Boston and is a licensed Real Estate Salesperson.

Enormously creative, Zarya brings her administrative and technological skill set to the Carol Kelly Team.

When not in real estate mode, Zarya enjoys crafting, exploring the city, and playing with her two-year old Shih Tzu, Luna.


1073 Massachusetts Avenue
Cambridge, MA 02138